Did you know almost 15% of specialized healthcare in The Netherlands is performed by stand-alone clinics? Mostly offering routine procedures such as eye-injections, hip replacements, vasectomies. Our client, Clinic Care Services, is a hospital pharmacy for stand-alone clinics. Founded 10 years ago, it now serves half the clinics in the Netherlands. How did Been Management Consulting support their growth throughout the years?
Specialized pharmacy services for specialized clinics
Clinic Care Services offers hospital pharmacy services to stand-alone clinics. Most don’t have the size or the expertise to set up a own pharmacy on site. Clinic Care Services employs a team of qualified pharmacists, who provide day-and-night services and professional oversight. Next to that, it supplies all the medicines which are used in those clinics. The company also takes care of the supply, storage, and application of medication. This way, its offers flexible and professional pharmacy care for this group of healthcare providers. The team of Clinic Care Services has many ideas on how we can serve clinics better, but never enough time and means to execute them all. That’s where Been Management Consulting comes in.
Laurens Maussen, one of the company's founders and owners: "We have organized bi-annual strategy days since the beginning. We even call them ‘Been Sessions'. We want to professionalize our organization, but also keep that fast-moving mentality. During the ‘Been Sessions, we brainstorm, choose the best ideas, and turn those into actionable plans and activities. Your team acts as facilitator and guides us through our decision-making process. Next to that, you bring in your knowledge and network from the healthcare and pharmaceutical sector. This helps us stay flexible.”
You’ve opened our eyes to consider sustainability as an opportunity for our company
Laurens Maussen, founder of Clinic Care Services
How about sustainability, does this play a role in their plans? Laurens: “Definitely. You’ve opened our eyes to consider sustainability as an opportunity for our company. We started our first CO2-footprint analysis with Climate Neutral Group. In the end, we want to help clinics to reduce their footprint too. Sustainability will be a challenge for our clients, and we’re motivated to help them anyway we can.”
What a compliment to help Clinic Care Services with their strategic decision-making every year. I’m happy we’ve inspired them to make positive impact too.