Iris Bruinink

"I want to understand what customers want and need."

Responsible for customer engagement at Been Management Consulting
Expert in customer experience and commercial support
25+ years experience in various industries: telecom, IT, services

Head

Heart

"I want to make positive impact through my client projects."

Malou Bok

Sustainability & Change Expert

Expert in sustainable business and change- and project management

10+ years of project and consulting experience in various industries: food, logistics, manufacturing, healthcare

Leads the internal Operations Team at Been Management Consulting

Head

Malou enjoys facilitating meaningfull conversations, bringing clarity and helping others to set ambitious, sustainable goals. As a pragmaticus, she supports to make these goals reality. It’s her aim to improve the positive impact of our clients.

Heart

Malou likes good conversations and hosting dinner for friends and family. She’s at peace when she’s in nature, on the water or at height enjoying a new view.

Iris Bruinink is Customer Engagement Manager at Been Management Consulting. "I want to understand what customers want and need."

Head

Heart

"I want to make positive impact through my client projects."